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1. What photograph
type, size and file size is accepted in my listing? Photograph Type:
All pictures uploaded for use in your listing must be
in jpeg/jpg format
Photograph Size:
Pictures must be between 300 x 300 pixels and 1024 x
768 pixels in size.
All pictures will be automatically resized and optimized
to ensure a consistent display throughout the website.
Photograph File Size:
We recommend that the file size for each picture is
less than 1 mb this will ensure that your pictures will
upload quicker.
If your pictures are larger than 1 mb you can still upload
them but it will take longer to upload.
Please do not upload pictures that are larger than
3mb.
We have an easy step by step guide on how to optimize
your pictures.
If your pictures are 3mb or larger and you wish to speed
up your picture upload. Then please follow our step
by step guide.
Click
Here for step by step guide
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2.
How many photograph can I display in my listing?
You can display up to 12 photographs
in your listing.
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3.
What is the cost of listing on What Florida
Villa (WFV)
It is free to advertising your property on What Florida Villa.
You only pay when you receive a confirmed booking.
No booking --> No Fee.
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4.
Can I use HTML in my listing?
No you cannot use HTML in your
listing.
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5.
Why do I have to keep my availability/rates calendar
up to date.
Property availability will be determined by the owner's availability calendar. Owners must ensure that their availability calendar is kept up to date and is updated immediately after acceptance of any bookings. The availability calendar must be updated when bookings are accepted out with What Florida Villa (WFV) including their own vacations.
This is very important. This will prevent booking requests being sent when availability is not there.
Our "Search by Availability" and "Booking Procedure" queries your calendar information to obtain accurate searches and costs. It is therefore very important that you keep the calendar up to date at all times.
This will be strictly enforced. Any owners who do not follow this procedure will result in their property being removed from the website without notice.
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6.
If I edit any information in my listing how
long will it take to update?
Updates will appear
immediately.
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7.
Can I list multiple properties?
Yes you can - You must own all the holiday homes that you are advertising.
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8.
What payment methods do you accept?
We accept all major debit and
credit cards and cheque.
We use PayPal® as our payment processor.
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9.
How do I alter information in my listing?
To alter information in your listing
just log into you account. Select the "Manage
Villa" link. You will then be able to alter
any of the information in your listing.
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10.
How can I contact What Florida Villa (WFV)?
You can contact us at by clicking
on this link The
Admin Team or by filling in the Contact
Us form.
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11. Tips for adding your FAQ brief and description text to your villa listing
We would recommend that you have all your text prepared in a word doc or similar prior to adding your text in the FAQ, brief and description pages. This will prevent the system logging you out if you take to long typing out your information.
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12.
Having trouble uploading your pictures?
The solution to the most common problems
during picture upload are as follows.
1. Ensure your pictures are jpeg format.
2. Pictures must be between 300 x 300 and 1024 x 768
pixels in size.
3. Pictures must be less than 3mb.
4. Ensure that the name of your image is not to long,
be concise.
5. Ensure that the name of your image does not contain
any special characters, for example * ( ) " / %.
6. If your are still having problems please don't hesitate
to contact us. We will be more than happy to assist.
You can contact us at by clicking on this
link The Admin Team or by filling in the Contact
Us form.
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13.
I don't want to use my availability calendar can i still
advertise my property on What Florida Villa.
No. You have to update your availabilty
calendar as soon as you receive a confirmed booking.
The basis of our website is to supply
accurate search results for villa seekers. We believe
that by delivering accurate searches to our villa seekers
will increase the confirmed booking rates for our villa
owners.
We have spent a lot of time and money perfecting the
search facility on the website to do just that. There
are too many websites out there that just don’t
deliver that accuracy.
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14. How do I add my property to the
Late Availabilty pages?
You will now be able to access this area
from the owner admin panel. In Manage Villa area the new
link is clearly marked as Late Availability. In this new
area you will be able to post your late availability offers.
You will be able to add or remove these offers at anytime.
Please remove your offer if you receive a
confirmed booking.
The
late offer offer will automatically be removed when the
end date expires. Example: 1st December 2007 to 21st
December 2007
this offer
will
be automatically removed on the 22nd December
2007.
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15. Why is the security deposit separate from the total cost shown in the booking summary?
We didn’t want to include the security deposit in the total cost as our booking fee is calculated from the total cost. If we included the security deposit then we would have taken a percentage of that as part of our booking fee.
Hence why we choose too leave it separate.
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16. Why can't I have my contact information in my listing and Terms and Conditions?
As per our terms and conditions you cannot post any contact information of any type in any part of your listing including your own terms and conditions sections. This ensures that any bookings generated from WFV go through the WFV booking process.
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